November 7-9, 2017 | Miami

 

Spanish flag usa flag

International Speakers

Expand/Collapse

Felipe Rodríguez
Manager Underwriting and Claims
Sancor Seguros Uruguay

Head of technical and claims strategy for all branches of Sancor Seguros in Uruguay. He previously held the position of Regional Claims Risk Manager and Technical Claims Head for RSA in Latam.

Post-Conference Workshop

Thursday November 9, 2017

09.00 |
The Strategic Value of Efficient Claims Management

Thomas Guerrero
General Manager
Grupo DKT

He has served as General Manager of AFP at Banco Industrial in Guatemala; Senior Consultant for Deloitte Consulting in Mexico; VP of Personal Insurance for Seguros El Roble; and Regional VP for Aseguradora Mundial in Panama.

Post-Conference Workshop

Thursday November 9, 2017

09.00 |
The Strategic Value of Efficient Claims Management

Day One

Tuesday November 7, 2017

16.10 | Simplify and innovate product design

Alex Campos
Global Head Underwriter Personal Auto
AIG

Technical and business leader with responsibility and experience at both a regional level (United States and Latin America) and a global level (North America, Latin America, Europe, Africa, Asia).

Post-Conference Workshop

Thursday November 9, 2017

09.00 |
The Strategic Value of Efficient Claims Management

Day Two

Wednesday November 8, 2017

15.40 | Panel Discussion: Big Moves on the Horizon - Where are we going in the next five years?

Santiago Lozano Cifuentes
VP - Automobiles & Actuarial Science
Allianz Seguros

Santiago has an extensive career in insurance as head of cars, with a special emphasis on actuarial risk.

Day Two

Wednesday November 8, 2017

15.40 | Panel Discussion: Big Moves on the Horizon - Where are we going in the next five years?

09.40 | Speeding Up the Change of Auto Insurance Model

Juan Raúl Aguilar Kaehler
CEO
Seguros Agromercantil (Grupo Bancolombia)

Juan Raúl is the former president of the association of insurance companies. Currently director of the National Institute of Statistics of Guatemala, representing the business sector.

Day Two

Wednesday November 8, 2017

12.30 | Achieve Claims Management Efficiency

Rubén Machuca Kühnel
CEO
Reparación Móvil (Grupo BCI Seguros)

Rubén is leading this innovative spin off of home repairs and was the winner of the Efma-Accenture Global Innovation Awards 2014, in the Customer Service category.

Day One

Tuesday November 7, 2017

15.20 | Innovation in Post-Service in Auto Insurance

Day Two

Wednesday November 8, 2017

15.40 | Panel Discussion: Big Moves on the Horizon - Where are we going in the next five years?

Agustín Polanco
Head of Productivity
Grupo Financiero Citibanamex

Agustín has more than 20 years of experience working in brokers, regulators and insurers, most recently as CEO for Citibanamex Seguros.

Day One

Tuesday November 7, 2017

12.10 | Get Ready Now to Adopt New Motor Technologies

Carlos Navarro
Director Vehicles Division
Pacífico Seguros

Carlos has more than 25 years of professional experience in directing financial business between consumer banking and the insurance industry.

Day Two

Wednesday November 8, 2017

15.40 | Panel Discussion: Big Moves on the Horizon - Where are we going in the next five years?

Pablo Céspedes
Head of Insurance
Daimler Mexico

Pablo is responsible for orchestrating all Insurance actions along Daimler’s entire value chain. Previously, he was VP Facultative Reinsurance and VP Claims and Operations at JLT and VP Sales and Operations at Marsh.

Day One

Tuesday November 7, 2017

09.40 | A Vehicle Manufacture´s Perspective on the Future of the Industry

Caio Valli
Regional Head of Consumer, Small & Medium-Sized Enterprises, Affinity & Auto Practice
Marsh

Caio is leader of Auto Insurance and is the principal Executive of Consumer segments and SME in Argentina, Brazil, Chile, Colombia, Mexico, Panama, Peru, Puerto Rico, the Dominican Republic, Venezuela and Uruguay

Day Two

Wednesday November 8, 2017

14.30 | Chatbot & The Rise of the Automated Insurance Agent

Pablo Pin
Director - Risk Management Consulting
Aon Benfield

Pablo previously established management strategy as External Claims Management Corporate Advisor for Rimac Seguros (Peru) and held the position of Latin America Claims Director in RSA.

Post-Conference Workshop

Thursday November 9, 2017

09.00 |
The Strategic Value of Efficient Claims Management

Benjamín Lea-Plaza
Technical Manager
Liberty Seguros Chile

Benjamín spent more than 14 years in Penta Security (now Liberty Chile) as CUO and CCO for cars since 2005 and all lines of business since 2014.

Day One

Tuesday November 7, 2017

14.30 | The Real Truth about Price Optimization

Marko Perochena
Manager Vehicles, SOAT and Personal Risks
La Positiva Seguros

Marko has acquired a 360 degree vision of the business on having worked in commercial, administrative, financial, operational and strategic marketing, as well as in product and processes.

Day Two

Wednesday November 8, 2017

11.40 | Increase your Sales Through Technology

Roberto Iriti
Sr Program Manager
Octo Telematics

Roberto has led the launch of several successful programs for leading North American insurers for Octo North America.

Day One

Tuesday November 7, 2017

14.00 | Integrating Telematics in Claims Management

Wendy Alonso
Sales Actuarial Consultant
Guidewire

Fellow of the Casualty Actuarial Society based in Miami. More than 18 years in the insurance and reinsurance industry.

Day One

Tuesday November 7, 2017

11.30 | Enabling a Smart Core System: Unlocking the Value of Predictive Analytics

Christian Terfi
Regional Director
Scope Technologies

Strong experience in fleet management and telematics for insurance in Latin America.

Post-Conference Workshop

Thursday November 9, 2017

09.00 |
The Strategic Value of Efficient Claims Management

Day Two

Wednesday November 8, 2017

10.30 | Move Beyond Pricing Offers to Increase Take Up